Refund & Cancellation Policy

A payment on The Standings buys a position on a leaderboard, in Indian Rupees, through Razorpay. The listing is created and published as soon as the payment clears — it is delivered immediately and in full, with nothing shipped and nothing to return.

Once a payment is accepted and the listing is live, it is non-refundable. In particular:

• Being outranked is not grounds for a refund. Your listing stays up and you keep the amount you paid — your position moves down as others pay more. That is how paid placement works, and it is the outcome you paid into.
• Changing your mind is not grounds for a refund. There is no cooling-off window, because the placement goes live the moment payment clears.
• A listing removed for breaking the Terms is not refunded. This covers removals for impersonation or illegal content under Section 7 of the Terms & Conditions.

In rare cases, a successful payment may not result in a live listing. When that happens, the full amount is refunded automatically to your original payment method — you do not need to request it or contact us.

If that happens and you do not see the refund within the period in Section 5, email us — a refund can fail at the payment provider, and if one does we settle it by hand.

A payment cannot be cancelled once it has been submitted, since the listing goes live at that point. There is no subscription and nothing recurring — each payment is a single one-time charge, so there is nothing to cancel later and you will never be charged again for a listing you already paid for.

If a payment fails or you close the checkout before it completes, no payment is recorded and no listing is created. If your bank shows an amount held against a failed payment, it is released by your bank without any action from us, usually within 5–7 working days.

Every refund, whether automatic or approved on request, is issued through Razorpay to the original payment method. We do not refund by any other route, and we never ask for your card or bank details to process one. Once we initiate a refund, Razorpay and your bank typically take 5–7 working days to place the money back in your account.

Email the.standings.co@gmail.com from the address you verified at checkout, with the Instagram handle you paid for and the payment reference from your receipt. We aim to respond within 3 working days, and to initiate any refund we approve within 7 working days of approving it.

Outside the automatic case in Section 3, refunds are at our discretion — for example where a payment was taken but no listing appeared, or where you were charged twice for the same listing.

Refund, billing, and payment questions: the.standings.co@gmail.com.